Privacy Policy

At Lucessentia, we take your privacy seriously. This privacy statement explains how Lucessentia (“we,” “us,” or “our”) collects, uses, shares, and processes your information.

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Collection and Use of Personal Data

Personal data refers to any information that can directly or indirectly identify you. This includes anonymous data that is linked to identifiable information. It does not include data that has been irreversibly anonymized or aggregated.

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Promoting Safety and Security

We adhere to principles of legality, legitimacy, and transparency. We limit the data we collect to what is necessary for specific purposes and take both technical and administrative steps to safeguard your information. Personal data may be used to verify accounts, monitor for fraud, investigate suspicious or illegal activity, and enforce our terms and policies. This processing is based on our legitimate interest in maintaining the security of our services.

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What Personal Data We Collect

1. Data you provide:
We collect the data you provide when you create an account, contact us, make a purchase, or interact with our website or customer support tools. This includes:

• Name and contact information
• Payment and billing information
• Shipping details
• Information submitted via forms, surveys, or customer service inquiries

2. Data about your device and usage:
When you visit our site, we may collect:

• Device type and unique identifier
• IP address
• Browser type and operating system
• Usage and diagnostic information
• Location data (e.g., GPS, IP-based)

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How We Use Your Personal Data

1. Providing, improving, and developing our services:
We use your data to:

• Deliver products and services
• Conduct research, analysis, and audits
• Enhance customer experience and product offerings
• Administer contests, promotions, or surveys

2. Communicating with you:
With your consent, we may:

• Send marketing communications
• Notify you about transactions, updates, or policy changes
• Respond to inquiries or requests

You can opt out of marketing emails at any time by contacting us.

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Cookies and Similar Technologies

Definition of Cookies:
Cookies are small data files used to store information on your browser or device.

Use of Cookies:
We use cookies to:

• Personalize and secure content
• Understand user behavior
• Provide and measure advertising
• Improve the performance of our website and services

The types of cookies used may vary depending on the services you access.

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Disclosure of Personal Data

We may share your personal data with partners who help us deliver our services or improve marketing efforts. Your data will not be shared with third parties for their own marketing without your express consent.

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Changes to This Privacy Statement

This policy may be updated to reflect new technologies, regulations, or service changes. Continued use of our services indicates acceptance of any changes. If you disagree with the updates, you may stop using our services and contact us to close your account.

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Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us: Email: [email protected]