Fraud Spam Policy

Fraud & Spam Policy

At Lucessentia.com, we are committed to maintaining a trustworthy, transparent, and genuine environment for our customers. We take the authenticity of user reviews and community interactions seriously and have strict measures in place to prevent fraudulent, spammy, or manipulative activity.

Action Against Violators

We take immediate and decisive action against any confirmed fraudulent or spam-related behavior. This includes:

Removing fake or deceptive reviews
Suspending or banning user accounts involved in violations
Enforcing long-term safeguards to prevent repeat offenses

Review Monitoring & Detection

Our platform uses advanced algorithms and monitoring systems to analyze all reviews. These systems check for:

Suspicious language patterns or repetition
Unusual user activity or behavior
Inauthentic or incentivized content submissions

Manual Review & Investigation

Reviews flagged by our system or users go through a manual verification process. Our moderation team carefully examines:

The review’s content and context
The associated user’s activity history
Any supporting data or evidence to ensure fairness

Verification for Authenticity

To boost trust, we may verify users through email, phone, or order validation. Verified reviews are given higher visibility and contribute more weight to our overall product feedback.

Community-Driven Reporting

We encourage all users to report suspicious or fake reviews. Our “Report” button allows quick flagging, and our team investigates every report with urgency and care.

By upholding these strict policies, Lucessentia ensures a reliable experience where every voice is real, and every review is earned.

Let us know if you have any concerns — we’re always here to help.