Lucessentia (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase.
- Non-Personal Information: Browser type, IP address, device information, and browsing behavior collected through cookies and similar technologies.
- Communication Information: Information you provide when you contact us via email, social media, or customer support.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send promotional emails (you may opt out anytime)
- Detect fraud and enhance security
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, and marketing.
- Legal Authorities: When required by law or to protect our rights and customers.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing emails by clicking “Unsubscribe”
- Disable cookies through your browser settings
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: [email protected]