At Lucessentia, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for details on processing times, shipping options, and delivery estimates.
📦 Processing & Shipping Times
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Standard Shipping: Estimated delivery within 5-7 business days after processing.
- Expedited Shipping: Estimated delivery within 2-3 business days after processing.
- International Shipping: Estimated delivery within 7-14 business days, depending on the destination and customs clearance.
🌎 Shipping Destinations
We currently ship within the United States and select international locations. If your country is not available at checkout, please contact us at [email protected] for assistance.
💰 Shipping Rates
- Standard Shipping: Free on orders over $50. A flat rate applies to orders below this amount.
- Expedited Shipping: Calculated at checkout based on location and order weight.
- International Shipping: Rates vary by country and will be displayed at checkout. Additional customs fees or duties may apply.
🚚 Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking updates.
❗ Shipping Delays & Issues
While we strive to deliver orders on time, occasional delays may occur due to weather conditions, carrier issues, or customs processing. If your order is significantly delayed or lost, please contact us at [email protected], and we will assist you promptly.
📩 Need Help?
For any shipping-related inquiries, feel free to reach out to us at [email protected]. We’re happy to assist you!
Thank you for choosing Lucessentia! 🌿✨