Terms & Conditions

Welcome to Lucessentia!
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website [www.lucessentia.com] (the “Site”) operated by Mountmass LLC dba Lucessentia (“we”, “us”, or “our”).

By accessing or using our Site and purchasing our products, you agree to be bound by these Terms. If you do not agree to all the Terms, please do not use our Site.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to purchase products from our Site. By using the Site, you represent that you meet this requirement.

2. Products and Health Disclaimer

Our products include dietary supplements, gummies, and essential oils intended for general wellness purposes only. Statements on this Site have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your physician or healthcare provider before using any supplements or essential oils, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product information or pricing, or suspected fraud.

Prices for our products are subject to change without notice. Payments must be made in full at the time of purchase.

4. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Shipping costs and applicable taxes will be calculated at checkout.

5. Returns and Refunds

We want you to be satisfied with your purchase. Please review our Refund and Return Policy for details on how to request a return or exchange. We reserve the right to refuse returns that do not comply with our policy.

6. Intellectual Property

All content on this Site, including text, images, graphics, logos, and trademarks, is owned by or licensed to Lucessentia and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

7. User Conduct

You agree not to misuse our Site or engage in any unlawful, fraudulent, or harmful activity, including attempting to gain unauthorized access to our systems.

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8. Limitation of Liability

To the fullest extent permitted by law, Lucessentia shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Site or products.

9. Indemnification

You agree to indemnify and hold Lucessentia, its affiliates, officers, employees, and agents harmless from any claims, losses, damages, liabilities, or expenses arising out of your violation of these Terms.

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10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 [email protected]